Lifetime Product Warranty
All our products are warranted against defects in materials and workmanship. If a strand breaks,
simply return the remaining stones, clasp, ring and wire and we'll replace them. Each returned item is subject to a $24.95
shipping, handling, wire, clasp and stone replacement fee. All returns must be prepaid.
Returns, Exchanges and Repairs
- Submit payment for $24.95 (plus tax) to cover return shipping, handling and stone/clasp/ring replacement.
- Print your receipt.
- In a padded envelope, package the strand, receipt, wire, clasp and remaining stones along with a note containing your address,
length of the strand, and pattern of the strand.
- Address the package to:
PO Box 651175
Salt Lake City, UT 84165
- Put the package in the mail.
- Your repair will completed and returned to you promptly.
07 Jul 2021